Got a question?

Here you can find answers to the most common inquiries, from payment methods and delivery status to product information. Didn’t find an answer to your question? Contact us through the contact form below, and we’ll respond within 24 hours.

FAQs

I want to return my product, how do I do that?

Mark with order number and RETURN

What payment methods does PUPPYE offer?

At PUPPYE, you can use Klarna, Mastercard, Visa, Maestro, and PayPal when placing your order. Choose Klarna at checkout and receive your products before paying. Safe, convenient, and easy!

How do i track my order?

All orders are provided with a tracking number, and you can track your package by following the link in your order confirmation.

If you added shipping protection at checkout, PUPPSY will take responsibility for replacing your items in case of damage, loss, or theft during delivery.

Haven't received a confirmation email? Check your spam folder or contact us, and we'll assist you!

Meny

Item added to your cart

Got a question?

FAQs

Send us your question! We will respond within 24 hours.

wagging tails with

@puppye